IOX provides cutting-edge Transformation Services that consists of managed network operations, network outsourcing and consultancy services, and empowers telecommunication companies in Mauritius as well as around the world.

Together with our clients and partners, we create and deliver business, technology and operational solutions including, but not limited to network engineering, planning & design and implementation services.

Network and Service Management    •    Business Excellence and Enablement   •   Consulting and System Integration    •   Digital Innovation    •   Customer Experience Management    •   Technology    •   Hybrid Networking    •   UCC    •   Cloud    •   Security

NOC SERVICES

Our innovative NOCs (Network Operation Centers) act as an unparalleled resource for IT management platforms. Staffed with a unified group of IT engineers, we supply 24 x 7 x 365 supervisions, monitoring and management to multiple system networks.

Our primary motive is to deliver our customer the peace of mind at any given point of time. The NOC uses Remote Monitoring and Management Software that remotely accesses the organization’s network and information about the machine’s health status. Hence, keeping them up-to-date and away from the issues.

SOME OF OUR OTHER NOC FUNCTIONS ARE:

  • Network Monitoring
  • Incident Response
  • Communications Management (email, voice, and video management)
  • Performance, Quality, and Optimization Reporting
  • Application Software Installation, Troubleshooting, and Updating
  • Patch Management
  • Backup and Storage
  • Firewall and IPS Monitoring and Management
  • Threat Analysis
  • Antivirus Scanning and Remediation
  • Policy Management

SUBMARINE NETWORK MANAGEMENT

Our transformation services team has a wide experience in planning, engineering, managing construction operating and commercializing undersea fiber optic telecommunication infrastructure.

Our subsea managed network operations solution delivers expertise and competency in managing operations of the network administrator, restoration operations, maintenance operations and NOC operations.

NETWORK AUDIT AND CONSULTANCY

We provide best-in-class consultancy and manpower for planning, designing and migration for technology transformation across various geographies. We leverage our telecom domain expertise to ensure smooth and seamless transition.

IOX provides following services for network and process transformation:

  • TECHNOLOGY
  • OPERATIONS
  • PROCESSES
  • OSS & BSS
  • MERGERS & ACQUISITION